Frequently asked questions (FAQ)
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This FAQ provides information on frequent questions or concerns about the socialx repost app downloader. If you can't find the answer to your question, feel free to ask through email on our Contact page.
Yes, Universal VPN encrypts traffic between your device and the selected server using secure Shadowsocks encryption methods, protecting your data from interception.
Yes, Universal VPN supports split tunneling on Android. You can choose which apps use the proxy and which access the internet directly, optimizing performance and battery life.
Universal VPN supports both IPv4 and IPv6 (dual-stack), ensuring compatibility with modern networks.
Universal VPN is primarily designed to bypass censorship, not to unblock streaming services or AI platforms like Netflix or ChatGPT, which often detect and block proxy traffic. For these purposes, a premium VPN service may be more suitable.
Yes, Shadowsocks supports UDP traffic, allowing Universal VPN to handle applications like video calls or online gaming that rely on UDP.
No, Universal VPN does not collect, store, or share your data. As an open-source app, our code is publicly available for review to ensure transparency.
Yes, Universal VPN is safe, using trusted Shadowsocks servers managed by our team and audited open-source code. The Shadowsocks protocol disguises traffic as HTTPS, making it harder to detect or block.
Unlike traditional VPNs, Universal VPN uses the Shadowsocks protocol, which is lighter and faster but less focused on anonymity. It’s optimized for bypassing censorship, though it may not hide your IP as comprehensively as a full VPN.
Server Availability : Ensure the selected server is online. Try a different server from the list.
Network Issues: Switch between Wi-Fi and mobile data or try another network.
DNS Settings : Set the remote DNS to a public server like 8.8.8.8 (Google DNS) in the app settings to resolve connection issues.
App Update: Ensure you’re using the latest version of Universal VPN.
Server Location: Choose a server closer to your location for faster speeds.
Server Load: If a server is busy, switch to another one from the list.
Network Congestion: Slowdowns may be due to your local internet connection.
Running a proxy can consume battery, especially in VPN mode. To reduce usage:
Enable split tunneling to route only specific apps through the proxy.
Disable the app when not in use.
Turn off auto-connect if constant protection isn’t needed.
Some apps may conflict with VPN mode. To fix this:
Use split tunneling to exclude problematic apps from the proxy.
Update the app to its latest version.
Restart the app or device after connecting to Universal VPN.
Update the app to the latest version from the Play Store (or App Store, once available).
Clear the app’s cache in your device settings.
Reinstall the app if the issue persists.
Contact support via our website for further assistance.
Universal VPN doesn’t create a shareable VPN adapter. To use it on multiple devices, install the app on each device and select a server from the provided list.
Currently, Universal VPN only supports the Shadowsocks protocol via the Outline SDK. Support for additional protocols may be considered in future updates.
Absolutely, with Universal VPN, your travels just got a lot safer. While on the go, our encrypted VPN tunnel ensures your data remains protected, even on unsecured networks. Moreover, you can continue accessing your favorite content and websites as if you were back home. For a seamless experience, ensure you download our apps and secure your subscription prior to departure. Some restrictive destinations might limit access to VPN services, so it's best to be prepared with Universal VPN. Safe travels!
Use tools like Wireshark to inspect traffic from your device. With Universal VPN active, traffic to the server should appear encrypted and unreadable. Alternatively, test access to a blocked website—if it loads, the proxy is working.
Check the in-app help section for guides.
Visit our website for tutorials and contact forms.
Join our community forum (link on website) to connect with other users.
Use the contact form on our website or submit an issue on our GitHub repository. We value user feedback to improve Universal VPN.
Universal VPN is effective in most regions with internet censorship, but performance depends on server location and local network conditions. In rare cases, authorities may block servers, requiring you to switch to another server from the list.
